Privacy Policy

1. Data we collect

• Information you send us by email or phone: name, email, phone number, company, the content of the conversation and any attachments.
• Technical data when you visit: IP address, browser type and time of access, recorded by our hosting provider to run and protect the website.
• The website has no forms, no accounts, no advertising cookies and no behavioural analytics.
• It stores two preferences in your browser (localStorage): light or dark theme, and language. They never leave your device.

2. Why we process it

• To answer requests, send quotations, and sign and perform contracts.
• To meet accounting, tax and other legal obligations.
• To keep the website secure and prevent attacks and abuse.

3. Legal basis

We process data with your consent (given by contacting us), to perform a contract or take steps you request before one, and to comply with legal obligations. You can withdraw consent at any time; this does not affect processing that already took place.

4. Retention

Contact details and correspondence are kept as long as needed for these purposes, and at most 2 years after the last contact if no contract follows. Contract records are kept for the periods required by accounting and tax law.

5. Sharing

We never sell or rent personal data. We share it only with:

• Cloudflare, Inc.: website hosting, routing email to [email protected], and attack protection.
• Google LLC: the mailbox receiving forwarded email, and Google Fonts (your browser loads fonts from Google's servers).
• Competent state authorities where the law requires.

These providers may store data outside Vietnam. We use only providers with data-protection commitments, and carry out the cross-border transfer procedures the law requires.

6. Your rights

• To be informed about the processing of your personal data.
• To give or withdraw consent.
• To access, correct or request correction of your data.
• To request deletion, restriction of processing, or to object to processing.
• To request a copy of your data.
• To complain, report, sue and claim compensation as provided by law.

7. Security

Data travels over encrypted connections (HTTPS, TLS), sits in accounts protected by multi-factor authentication, and is accessible only to the people handling the work. If a data breach occurs we will notify the competent authority and the people affected as the law requires.

8. Contact about personal data

Email [email protected] with the subject "Personal data". We acknowledge within 2 working days and handle the request within the time limits set by law.