Payment Policy

1. Currency and prices

Prices are quoted in Vietnamese dong (VND) in the quotation or contract, stating whether tax and third-party costs (servers, domains, API fees, software licences) are included.

2. How to pay

• Bank transfer to the account stated in the contract or quotation.
• Only pay into an account in the name of HỘ KINH DOANH CÔNG NGHỆ HANDY or the business owner as stated in the contract. If you are asked to pay into any other account, call 0328 590 515 to verify before paying.
• Put the contract or quotation number in the transfer note.

3. Payment schedule

• Projects: a deposit of 30% to 50% when the engagement starts, the rest at delivery milestones and on acceptance, as set out in the contract.
• Monthly operations, monitoring and maintenance: paid at the start of each period.
• Each instalment is due 7 days after the payment request, unless the contract says otherwise.

4. Invoices

We issue invoices and receipts as required by tax law for household businesses. Please send your invoicing details when you confirm a quotation.

5. Late payment

If a payment is overdue we may pause further work after written notice. Late-payment interest, if any, follows the contract and the law.